Guides

Residential

• Why does my rate jump below 1,000 kWh?

  See how a bill credit can change your price when usage falls below its threshold.

• Why does the sign-up page show a different price?

  Understand why a provider's sign-up price can differ from the price shown at your usage.

• Are bill credit (rebate) plans worth it?

  Compare the bill with and without the credit before relying on a rebate.

• Moving in Texas? How to set up electricity at your new place

  Learn when to arrange service and what to check before moving day.

Business

• What do commercial electricity rates cost in Texas?

  Understand what a business electricity price includes and why the final bill can differ from a quote.

• Do businesses pay more for electricity?

  See why business and residential prices are not a like-for-like comparison.

• How should a small business pick an electricity plan in Texas?

  Check usage, delivery charges and contract terms before comparing offers.

• Does Power to Choose list commercial electricity rates?

  Find out what Power to Choose covers for businesses and where its coverage stops.

• What is a demand charge on a Texas business electricity bill?

  Learn how measured demand affects delivery charges and why kW differs from kWh.

• Are you over 10 kVA or 10 kW? Where to look on your bill

  Find the demand information on your bill and understand which utility classification rules apply.

• What happens when my business electricity contract ends?

  Check your renewal notice, default rate and cancellation terms before the contract expires.

Renewable

• Is a 100% renewable electricity plan really renewable?

  Understand renewable energy certificates and what the renewable percentage means.

• Does renewable electricity cost more in Texas?

  See how renewable and other electricity plans compare at the same usage.

• How do solar buyback plans work in Texas?

  Check export credits, import prices and fees before choosing a solar buyback plan.

• Where does Texas electricity come from?

  Learn how different generation sources contribute to the Texas grid.