Regulated Electric Market
The New Braunfels area is served by Your Local Utility, a regulated utility. This means you cannot choose your electricity provider or compare rates with competitors.
Your electricity rates, service terms, and billing are set by your utility and regulated by the Public Utility Commission of Texas (PUCT).
Phone: (contact local utility)
Website: Your Local Utility
Contact them directly for account information, billing questions, or to set up service.
About deregulation: Most of Texas has retail electric choice through deregulation. However, some areas like New Braunfels are served by municipal utilities or cooperatives that did not participate in deregulation. These regulated utilities handle both the generation/wholesale purchasing and retail service to customers.